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ADMINISTRATOR POSITION
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NUMBER:
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FA382 |
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TITLE:
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Campus Dean of Student Services (Search Extended) |
| CAMPUS: |
Portsmouth |
| SUMMARY: |
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The Campus Dean of Student Services position at Tidewater Community College provides strong leadership and sound operational management for the student services programs that support the college’s instructional programs.
While based at one of the college’s campuses, a Dean of Student Services may be assigned college-wide leadership roles for specific student support programs, so as to achieve appropriate consistency, currency, and excellence in the delivery of services across multiple campuses. Each Campus Dean of Student Services works collaboratively with others in the college community to strengthen the learning environment and foster the development of the whole student.
The Dean of Student Services reports jointly to the designated Provost and to the Vice President for Student Success and Enrollment Management; serves as a member of the campus administrative staff organization, the college-wide Academic and Student Affairs Council, and the Council of Deans; and works collaboratively with other members of the college community to advance the college in accord with its vision, mission, core values, and strategic goals. |
| FUNCTIONAL RESPONSIBILITIES: |
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1. Provide leadership on campus and college-wide in determining, planning, operating, and evaluating programs that are intended to enhance the intellectual, personal, social, and cultural development of students.
2. Oversee such campus services as admissions, financial aid, records and registration, counseling, orientation, student activities, testing, tutoring, veterans affairs, transfer and career resource services, student employment services, electronic student services, wellness and personal safety, and student photo ID services, assist as needed in coordinating these services college-wide.
3. Supervise, evaluate, and support staff assigned to student services. Specific responsibilities include:
• Carrying out the hiring process of full- and part-time staff as delineated by college policy and practice.
• Facilitating equitable resolutions for personnel-related issues.
• Fostering an environment that encourages staff to take initiative and to pursue innovative strategies for the efficient and effective delivery of services to students.
• Promoting the professional development and renewal of staff.
4. Ensure that student services are coordinated with such associated college services as the Women’s Center, International Student Services, and Disabilities, as well as with grant projects.
5. Manage complaints and appeals from students, parents, faculty, and staff, and adjudicate student disciplinary matters.
6. Manage a variety of budgets in order to effectively and efficiently operate the division of student services and to provide various types of scholarship and employment opportunities for students.
7. Work collaboratively with the Campus Provost, division chairs, the Vice President for Student Success and Enrollment Management, and other campus-based and college-wide faculty and staff, to:
• Communicate accurate information to students while providing a high level of customer service.
• Provide appropriate input regarding significant patterns and trends in enrollment.
• Evaluate services to students and initiate improvements wherever feasible.
• Provide leadership for student success activities..
• Recognize students who have demonstrated unusually meritorious academic, athletic, or service-oriented accomplishments.
• Accurately interpret and effectively respond to federal and state mandates.
8. Cooperate with colleagues from other areas to achieve college-wide consistency and coordination in the delivery of programs and services. Specific college-wide assignments include:
• Working collaboratively with the Vice President for Student Learning & Chief Academic Officer to promote college-wide articulation with high schools, colleges and universities, and other agencies.
• Coordinating college-wide services and programs as assigned by the Vice President for Student Success and Enrollment Management.
• Working collaboratively with the Vice President for Student Success and Enrollment Management and the Office of Institutional Advancement to provide input regarding the currency and accuracy of college literature in both print and electronic formats.
• Working collaboratively with the Vice President for Student Success and Enrollment Management the Office of Institutional Advancement, and the Office of Information Systems to provide input concerning the development and maintenance of any web site for student services, and work with staff to ensure that web sites are current and follow college guidelines.
• Ensuring that curricular changes are communicated effectively to appropriate campus and college offices, to include Admissions and Counseling.
• Working collaboratively with the Division of Workforce Development to provide support services for the identified needs of business, industry, the military, and other workforce constituencies.
• Representing the college at designated professional meetings and community events.
• Working collaboratively with Academic Services to ensure that student needs for accurate programmatic information, appropriate learning assistance, and other services are met in a way that enhances the quality of the student experience.
9. Perform other functions, at the direction of the Campus Provost and/or the Vice President for Student Success and Enrollment Management, as needed, for the benefit of the college.
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| REQUIRED QUALIFICATIONS: |
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The ideal candidate must demonstrate progressively responsible higher education work experience in student services, preferably within a community college. Proven leadership in a large, complex organizational setting, preferably within a community college. Demonstrated knowledge of contemporary theories and practices affecting student services and academic programming. Demonstrated understanding of and commitment to the community college philosophy and student development. Ability to coordinate the division’s service programs with other college divisions and offices so as to be responsive to the needs of a diverse student population. Proven ability to work as a team player, appropriately exhibiting a positive attitude, a sense of humor, and the ability to tolerate and flourish in an environment characterized by multiple complex factors, competing priorities, ambiguous situations, and resource challenges. Ability to supervise and evaluate assigned staff while building a highly effective working team. Excellent written and verbal communication skills. Ability to interpret and apply college policies and procedures; ability to resolve issues, resulting in mutual respect and tolerance for varying points of view. Knowledge of and ability to utilize administrative applications of information technology. Demonstrated skill in managing budgets, equipment, and other institutional resources. Master's degree in higher education, student affairs or closely related field from a regionally accredited college or university. A Doctorate is preferred. |
| PREFERRED QUALIFICATIONS: |
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As delineated in the Required Qualifications section. |
| HOURS: |
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Varies. |
| SALARY: |
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The College offers a competitive salary and an excellent benefits package. |
| CLOSING DATE: |
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This search is being extended; review of application materials will commence February 1, 2013 and continue until the position is filled. |
| SPECIAL APPLICATION INSTRUCTIONS: |
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For consideration, applicants must submit a cover letter addressing their qualifications for the position, a current résumé, unofficial copies of transcripts of all undergraduate and graduate degrees and any additional relevant coursework, a completed Commonwealth of Virginia Application for Employment (available online at http://support.tcc.edu/hr/StateApplicationForm.doc). This search is being extended; review of application materials will commence February 1, 2013 and continue until the position is filled. Applicants who have previously applied need not re-apply but are welcome to submit supplemental/additional materials in support of their original application. Unofficial transcripts will be accepted with the application; however, no offer of employment will be made prior to official transcripts being provided to the college. Please direct correspondence to:
Chair, Portsmouth Campus Dean of Student Services Search
c/o Office of Human Resources
Tidewater Community College
121 College Place, Suite 607
Norfolk, VA 23510
Complete application packages may also be submitted by e-mail: jobs@tcc.edu; or by fax: 757-822-1652. Application packages submitted by more than one means (e.g., partially by e-mail and partially by postal mail) will not be accepted. E-mail attachments are only accepted in uncompressed Word or PDF format.
All TCC positions require satisfactory completion of background checks prior to employment. This position is contingent upon the availability of funding.
Tidewater Community College is an EEO/AA employer and is strongly committed to achieving excellence through cultural diversity. The college actively encourages applications by and nominations of qualified minorities, women, disabled persons, and older individuals. |
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