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CLASSIFIED POSITION
| NUMBER: |
00054 |
| TITLE: |
Administrative and Office Specialist III (Welcome Center Supervisor) |
| CAMPUS: |
Portsmouth |
| SUMMARY: |
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This position will manage the overall operation of the Portsmouth Campus Welcome Center including campus switchboard, answer desk operations, publication distribution and inventory, as well as part-time and student worker supervision and scheduling. |
| FUNCTIONAL RESPONSIBILITIES:
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As a part of the Student Services Team, the Welcome Center Supervisor will be a resource for the community by providing quality services to assist and empower individuals and groups in defining and accomplishing career, educational, personal, and organizational goals that positively enrich their lives. Functions of this position include assisting with the implementation of prospective student services. Responsible for the delivery of front desk reception and telephone services, as well as responding to general inquiries and making referrals to appropriate campus offices as needed. |
| REQUIRED QUALIFICATIONS: |
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Skilled in the use of personal computers including word processing, spreadsheets, and databases. Knowledge of student information databases. Ability to organize, prioritize, and perform work assignments as directed. Excellent oral and written communication skills. Exceptional customer relations skills. Ability to plan, organize, and schedule. Supervision, collaboration, and teamwork skills. |
| PREFERRED QUALIFICATIONS: |
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Public relations experience. Associate degree or an equivalent combination of education, training, and that provides the requisite knowledge, skills and experience. |
| HOURS: |
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8:30AM – 5:00PM to include the ability to work some evenings and weekends as required. |
| SALARY: |
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Commensurate with qualifications. Position is in Pay Band three. The College offers a competitive salary and an excellent benefits package. |
| CLOSING DATE: |
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May 9, 2012. |
| SPECIAL APPLICATION INSTRUCTIONS: |
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For consideration, applicants must submit a Commonwealth of Virginia Employment Application, a cover letter addressing qualifications for the position, and a current resume. The application must be received in either hardcopy or electronic format by 5:00 p.m. of the closing date; postmarks do not meet the deadline requirement. Applications may be obtained from the college’s website at http://support.tcc.edu/hr/StateApplicationForm.doc and may be mailed or hand-delivered to: Office of Human Resources, Tidewater Community College, 121 College Place, Suite 607, Norfolk, VA 23510; faxed to (757) 822-1652; or emailed to JOBS@tcc.edu. Application packages submitted by more than one means (e.g., partially by e-mail and partially by postal mail) will not be accepted. Email attachments are only accepted in uncompressed Word or PDF format. Hearing Impaired / TTY (757) 822-1248.
This position requires satisfactory completion of background checks prior to employment. This position is contingent upon availability of funding.
TCC is an EEO/AA employer. |
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