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NUMBER:
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W1211 |
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TITLE:
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Public Relations and Marketing Specialist I (Usher) |
| CAMPUS: |
District Administration |
| SUMMARY: |
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Tidewater Community College seeks applications to fill fifteen (15) new positions at the TCC Jeanne and George Roper Performing Arts Center located in Downtown Norfolk. These part-time positions will provide customer service support during performances and events. |
| FUNCTIONAL RESPONSIBILITIES:
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The Usher for the Roper Center will greet guests upon arrival. Verifies validity of ticket by automatic scanner or manual reading. Shows guests to seats or otherwise direct them to their next point of service, following standard procedures set forth by theater management. Performs minor troubleshooting of seating discrepancies. Will be available and visible to assist guests or answer questions during events and intermission. Maintains professional demeanor in interaction with guests, clients, other staff, and partner arts organizations. Performs other duties as required. |
| REQUIRED QUALIFICATIONS: |
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Ability to perform a variety of tasks in a customer service environment. Knowledge of effective customer service techniques. Ability to maintain effective relationships with other employees, TCC students, faculty and staff, and the general public. Ability to work under pressure. |
| PREFERRED QUALIFICATIONS: |
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Experience in event operations, ushering, ticketing, or general customer service. |
| HOURS: |
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Approximately twelve (12) hours per week. Must have ability to work flexible hours, mostly during evenings and on weekends. Hours may increase or decrease during periods of slack or peak demand. |
| SALARY: |
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$10.00 per hour part-time. |
| CLOSING DATE: |
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September 20, 2012. |
| SPECIAL APPLICATION INSTRUCTIONS: |
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For consideration, applicants must submit a Commonwealth of Virginia Employment Application. The application must be received in either hardcopy or electronic format by 5:00 p.m. of the closing date; postmarks do not meet the deadline requirement. Applications may be obtained from the college’s website at http://support.tcc.edu/hr/StateApplicationForm.doc and may be mailed or hand-delivered to: Office of Human Resources, Tidewater Community College, 121 College Place, Suite 607, Norfolk, VA 23510; faxed to (757) 822-1652; or emailed to JOBS@tcc.edu. Application packages submitted by more than one means (e.g., partially by e-mail and partially by postal mail) will not be accepted. Email attachments are only accepted in uncompressed Word or PDF format. Hearing Impaired / TTY (757) 822-1248.
This position requires satisfactory completion of background checks prior to employment. This position is contingent upon availability of funding.
TCC is an EEO/AA employer. |
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